Harpenden Mencap Privacy Statement
1. Business details
This is the privacy notice of Harpenden Mencap.
Our registered office is at Stairways, 19 Douglas Road, Harpenden, Hertfordshire, AL5 2EN.
Harpenden Mencap is a registered charity: number 01035252 and is registered with the Care Quality Commission for regulated activity- Accommodation for persons who require nursing or personal care (Residential Service) and for regulated activity- Personal Care (supported living and Domiciliary Services).
Harpenden Mencap manages 2 buildings, a charity shop and services to people in their own homes within the community.
2. Aims of this notice
Harpenden Mencap is required by law to tell you about your rights and our obligations regarding our collecting and processing any of your personal information, which you might provide to us. We have a range of policies and procedures to ensure that any personal information you supply is only with your active consent and will always be held securely and treated confidentially in line with the applicable regulations. We have listed the relevant documents in a later section (6) and can make any available.
3. What personal information we collect about: a) service users b) employees and c) third parties
4. How we collect information
The bulk of service users’, employees’ and thirds parties’ personal information is collected directly from them or through form filling, mainly manually, but also electronically for some purposes, e.g. when contacting the service through its website.
With service users, we might continue to build on the information provided in enquiry and referral forms, and, for example, from needs assessments, which feed into their care and support plans.
With employees, personal information is obtained directly and with consent through such means as references, testimonials and criminal records (DBS) checks. When recruiting staff, we seek applicant’s explicit consent to obtain all the information needed for us to decide to employ them.
All personal information obtained to meet our regulatory requirements will always be treated in line with our explicit consent, data protection and confidentiality policies.
Our website and databases are regularly checked by experts to ensure they meet all privacy standards and comply with our general data protection security and protection policies.
5. What we do with personal information
All personal information obtained on service users, employees and third parties is used only to ensure that we provide a service, which is consistent with our purpose of providing a person-centred care service, which meets all regulatory standards and requirements. It will not be disclosed or shared for any other purpose.
6. How we keep your information safe
As already stated, the service has a range of policies that enable us to comply with all data protection requirements. Foremost are:
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